Ways to Avoid a Washing Machine Repair

Washing machines are great friends to have, but things can go awry. And some of the most common washing machine faults are from user error and can easily be avoided.

Stay clear of these appliance hazards and you significantly reduce your chances of needing a repair.

  1. Check your clothes pockets for bobby pins, coins, screws, onions etc – these things play havoc with your poor little washer’s drain pump.
  2. Put your bras in delicates bags – when those underwires come out they can cause all sorts of problems.
  3. Bought some new bath mats or fluffy towels? Good for you! But try hand washing them in the sink or bathtub first to get rid of the bulk of loose fibres that may cause a super catastrophe.
  4. Don’t have the washing machine taps turned on full. This will help protect the tap washer and the tap is less likely to seize in position. (The washing machines regulates the water inlet pressure so taps on full don’t fill any faster.)
  5. If the washing machine won’t pump or drain the water out, don’t keep trying it over and over again. When pump motors on some washing machines fail, they can overload the circuit board (computer, Main PCB) and add more to the repair cost.

Happy washing. Love and respect your washing machine.

Washing Machines Are Wonderful

It’s easy to think of washing machines as being a little boring, that is, until you have to live without one.

If that day comes, you’re not going to want an appliance repairer who is just going to lean against a fence, chew on a toothpick, and talk about the good old days when washing machines were made from solid steel, weighed more than a bus, and lasted seven generations.

You’re going to want a man or woman of knowledge, action and singular focus. You want a washing machine loving appliance enthusiast to come and sort you out as good as new in half the time it takes to boil an egg.

Washerman loves washing machines, because washing machines are bloody marvellous. Imagine what a smelly, messy world we would live in if it wasn’t for our little metal and plastic friends…

Your grandma, or maybe you grandma’s grandma, told stories of beating their knuckles raw on jagged rocks in a frigid river just to wash their clothes. They would lose gallons of blood from leeches and eel bites. Some of them didn’t make it, taken by crocs or sharks, bitten by snakes, or attacked by swarms of killer hornets. Those that did make it risked having their clean clothes stolen by bushrangers or escaped convicts.

We modern folk, we future dwellers, we pampered people of the realms of technological fantasy, are spared this life due to the noble little washing machine. They serve in almost every house, often neglected, unsung champions, rarely praised.

Washers of the world: top loaders, front loaders, twin tubs, washer dryer combos, we salute you and we love you. Thank you for your selfless and tireless service.

Love, Washerman xxxxoo

Your Appliance Repairer Needs Your Brain Magic

The information you provide to your appliance repairer can save both you and the technician time and money.

In a situation where an appliance fault is reported incorrectly, or an error code is misread, the appliance repair technician may not bring the correct parts or tools to repair the broken appliance.

Such confusion is frustrating for everyone.

It’s a great idea to take a photo of the compliance sticker on your appliance, especially if you may be calling the repairer away from home, or if you have emailed the service agent and they might call you at work. The compliance sticker shows the model number, serial number, and other manufacturer production numbers.

For some brands of appliances, the model number alone is not enough, and parts can only be ordered with additional numbers from the compliance sticker.

Communication is a two way business. If you can’t find your compliance sticker, or its suffered from age or accident, your appliance manufacturer may be able to assist, your retailer may have it on record, or your repairer may be happy to do the detective work for you.

Mouse vs Dishwasher

 This LG dishwasher was tripping the circuit breaker as soon as it was turned on at the power point. A mouse had chewed through wires on the circuit board inside the door, behind the control panel.

…he paid the ultimate price.

If you find mouse droppings in your cupboards, and you don’t see a mouse, it doesn’t mean it isn’t hiding somewhere, doing something disgusting.

On a side note: when you go away on holiday, turn your dishwasher and washing machine taps off. If a mouse chews through a hose while you’re away, you may come home to that two inch deep indoor swimming pool you’ve always wanted.

Washing Machine is Unbalanced or Banging Around

If your washing machine is banging around or unbalanced, it can be for a number of reasons:

Things you can check before calling for service:

  1. Is the load size too small? Washing machines need to evenly distribute washing to spin smoothly. It can be difficult for the washing machine to balance a small load. Try a larger load.
  2. Are you washing heavy items? Pillows, towels, blankets and the like soak up a lot of water, become heavy and may throw the washing machine off balance. You can try: adding smaller items in with heavy items, manually redistributing the load, slower spin speed, or allowing items to drip dry before spinning.
  3. Is the washing machine level? You may need to adjust the washing machine legs.
  4. Is the washer on a timber floor? As timber floors age they can become spongy. Washing machines (especially front load machines) need to be on a firm surface.

If none of these are the solution, you will require a service call.

The most common service repairs for this fault are:

  1. Faulty spin solenoid: one symptom of a faulty spin solenoid may be the clothes being tangled or knotted together at the end of the cycle.
  2. Worn suspension dampers: these are rudimentary shock absorbers fitted in front load washing machines.
  3. Worn suspension rods: these are the rods that suspend the tub in a top load washing machine.
  4. Faulty PCB (printed circuit board): if the PCB becomes faulty it may allow the motor to run too fast too quickly.

Replace or Repair My Appliance?

Sometimes it can be hard to know if you should repair your appliance, or just buy a new one.

For $88 we can assess the appliance and give you a rundown, but keep in mind, you may not even need a service call.

If you’re able to describe the fault to us, and answer a few questions, we can usually give you an idea of how much it might cost to repair. It doesn’t cost you anything to ask for a quote and it may just be something simple wrong with your appliance. We might even be able to suggest something you can do yourself.

Terms of Service

Our Terms of Service:

  • Washing machines: when installed on wash stands will be placed at ground level prior to service (OH&S requirement).
  • Dryers: where wall mounted will be placed at ground level prior to service (OH&S requirement).
  • Dishwashers: cupboards and drawers obscuring access to plumbing or electrical connections to dishwashers should be cleared or made serviceable prior to service.
  • All appliances booked for service: should be empty ready for service and free of obstruction of movement.
  • Service Call Fee: is payable at initial visit, even if the repair is not complete. (Parts may be paid for as they are supplied except where a deposit or full payment is required by a supplier for a special order.)
  • Unaccompanied minors: we will not enter a premises with unaccompanied minors.
  • Payment: payment should be made at the time of initial service, completion of service, or at such time as it is determined that a repair is not possible or economical. Account payments are available in some circumstances by prior arrangement. We accept cash, credit card, or direct deposit while on-site.